A Punch In The Gut
You can open up the Letgo app, create a profile, agree to a transaction with another user, meet them, exchange value, and leave without ever entering any true information about yourself. This is true of many peer-to-peer marketplace applications.
I think that's inherently broken.
Also, I love privacy...but not at the expense of others. That's the key point here - if you're doing something in complete isolation of others' lives, I think privacy should be readily offered. However, if you're going to buy a chair from another human in person, they should have full confidence that you are who you say you are and that your identity is verifiable.
I was assaulted in 2017 while making a sale using a similar platform. The company, which is still thriving today, offered little assistance. Unfortunately, the reason they offered little assistance is because they had no way of assisting. This application was developed without requiring a single piece of legitimate identification.
The KYC (Know Your Customer) process is entirely suspect in these peer-to-peer marketplaces. Do you think these business owners should have to comply to more strict KYC policies?